We accept payments via direct deposit, Paypal, cheque (all cheques must clear before goods are sent), Australia Post money order and layby. When you select the Manual Payment option at checkout – our invoice will show the necessary details to make these arrangements.
We offer lay-by terms over 12 weeks. No order is too small. We understand that sometimes you may need a little longer than this, please contact us to discuss.
A 20% deposit is required to secure your order. If your deposit is not received within a week of order placement, the order will be assumed as cancelled.
Regular payments are required, minimum 1 payment per month. Please use your name and “Layby” as reference in your direct deposit transfers so it can be traced accordingly.
If you cancel your layby at any time the 20% deposit is retained as cancellation penalty
Returns And Exchanges
If for any reason, you are unhappy with your purchase, it can be returned for an exchange or store credit within 7 days. The item being returned must be in original condition, unused and/or unworn, labels intact and in original packaging. Please note that sale or out of season items are not exchangeable or refundable.
Cancellations will incur a 20% cancellation fee.
Our items are all of the highest quality. We thoroughly check and carefully package your order, before sending it on it’s way. If however, you receive a faulty or damaged item, please contact us immediately to discuss appropriate action. We can offer an exchange, or refund should the product be unavailable. Faulty or damaged items need to be reported within 7 days.
How To Make a Return
Contact us to discuss your exchange or refund.
- Phone: 0488 998 662
- Email: firstname.lastname@example.org
- Return to: PO Box 25, CONISTON NSW 2500
If your exchange is for incorrect size, or you have simply changed your mind, please include an addressed pre-paid satchel for your new item/s to be returned in.
Refunds: Once you have contacted us to discuss your return your refund will be processed once we have received your returned item in it’s original condition. If you have any questions at all regarding a lay-by, exchange or refund, please contact us.
Website Errors/Product Listings
In the event that we have listed a product at an incorrect price, or have incorrect information related to a product, we reserve the right to cancel any orders placed for the product at the incorrect price, returning any payments made. This also includes incorrectly listing product availability. Please understand, we are only human, and errors can be made!